Associate Solutions Engineer

$67,000 - $93,000/Yr

Logicgate - Chicago, IL

posted 4 months ago

Full-time - Entry Level
Chicago, IL
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

We are seeking an Associate Solutions Engineer who has a passion for using their strong communication and technical skills to present a customized solution to our prospective customers. This is a rare opportunity to play a key role in building a business, have a huge and direct impact on top line revenue growth, and be part of a collaborative, high-performing sales team. In this role, you will be responsible for conducting highly effective product demonstrations with prospective customers and LogicGate Account Executives as part of the sales process. You will lead client workshops for data and process gathering to uncover details of current state processes, related business challenges, and opportunities for improvement. Listening to understand customer pain points and connecting their needs to LogicGate solution features will be crucial to your success. You will also be tasked with configuring LogicGate's no-code platform for customized demonstrations and proof of concept projects with prospective customers. Building relationships with prospective customers and becoming a trusted advisor throughout the sales process is essential. Additionally, you will conduct webinars and assist in content creation, such as white papers and blog posts. Providing feedback and intelligence to the Product team to identify new potential features and functions, while representing the voice of prospective customers, will be part of your responsibilities. Collaborating with Customer Success and Implementation Management teams in the transition of customers will ensure a seamless experience post-sale.

Responsibilities

  • Conducting highly effective product demonstrations with prospective customers and LogicGate Account Executives as part of the sales process.
  • Leading client workshops for data and process gathering to uncover details of current state processes, related business challenges, and opportunities for improvement.
  • Listening to understand customer pain points and connecting their needs to LogicGate solution features.
  • Configuring LogicGate's no-code platform for customized demonstrations and proof of concept projects with prospective customers.
  • Building relationships with prospective customers and becoming a trusted advisor throughout the sales process.
  • Conducting webinars and assisting in content creation (white papers, blog posts, etc.).
  • Providing feedback and intelligence to the Product team to identify new potential features and functions and represent the voice of prospective customers.
  • Collaborating with Customer Success and Implementation Management teams in the transition of customers to ensure a seamless experience post-sale.

Requirements

  • Experience as a Solutions Engineer, Pre-sales Consultant, Technical Consultant, Implementation Consultant, or Customer Success Manager.
  • Proficiency in conducting and tailoring software demonstrations or client/customer-facing presentations.
  • Curiosity and the desire to understand our customer's problems and then effectively communicate how LogicGate can add value to their organization.
  • The ability to quickly understand your audience and tailor the right message to them.
  • Passion for SaaS applications and understanding the value and limitations of the LogicGate platform.

Benefits

  • Competitive salary
  • Variable compensation (bonus)
  • Equity
  • Health and wellness benefits
  • Generous PTO
  • 12 Annual Company Holidays
  • Summer and Winter Fridays
  • Health Days
  • Access to LinkedIn Learning
  • Regular People Leader training
  • Internal Mentorship Program
  • Annual Continued Education program
  • Paid parental leave
  • 401k matching
  • Health, vision, and dental insurance
  • Accident and life insurance
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