Associate SRE

$71,300 - $88,000/Yr

Evolent Health - Raleigh, NC

Full-time - Entry Level

Raleigh, NC

Professional, Scientific, and Technical Services

About the position

As an Associate Site Reliability Engineer at Evolent, you will play a crucial role in managing our extensive application suite and cloud infrastructure. This position is part of the Platform Engineering organization, where you will be instrumental in transforming how we manage cloud infrastructure and application reliability. Your contributions will directly impact our ability to provide high-quality care to our clients by ensuring that our systems are reliable and efficient. You will be joining a highly talented team that values collaboration and innovation, and you will have the opportunity to work on exciting projects that enhance our operational capabilities. In this role, you will be responsible for identifying and implementing solutions for recurring application problems, which is essential for increasing application reliability. You will execute corrective actions identified during post-incident reviews and root cause analyses, ensuring that we learn from our experiences and continuously improve our processes. Your participation in incident management and after-hours support will be vital in maintaining the integrity of our systems. You will also maintain observability solutions to gather and analyze system metrics, helping to identify performance bottlenecks and resolve them effectively. Automation will be a key focus of your work, as you will be tasked with automating tasks to improve efficiency and reduce manual effort. Collaboration with Application Engineering teams and other Site Reliability Engineers will be essential to ensure the reliability and scalability of our systems. Additionally, you will have the opportunity to learn and use tools like Terraform and Ansible to provision and manage our infrastructure, further enhancing your skill set and contributing to the team's success.

Responsibilities

• Own finding and implementing solutions for recurring application problems to increase application reliability.
• Execute all corrective actions identified as part of post-incident reviews (PIRs) or root cause analyses (RCAs).
• Participate in incident management and after-hours support.
• Maintain observability solutions to gather and analyze system metrics into production systems.
• Identify performance bottlenecks as part of APM and resolve each.
• Automate tasks to improve efficiency and reduce manual effort.
• Collaborate with Application Engineering teams and SREs to ensure the reliability and scalability of systems.
• Learn and use Terraform and Ansible to provision and manage infrastructure.

Requirements

• 2+ years of hands-on Azure experience and 3+ years of overall cloud-native experience.
• DevOps/SRE mindset with the ability to identify and automate opportunities.
• Expertise in at least one scripting language: PowerShell, YAML, HCL, or Python.
• Expertise in at least one APM tool: Prometheus, Dynatrace, Application Insight, or DataDog.
• Experience leveraging agile methodology (i.e., Scrumban) to manage project work.
• Excellent communication skills and comfort with a high level of transparency.
• Willingness to learn new technologies.
• Team player.

Benefits

• Comprehensive health insurance benefits
• Bonus component based on pre-defined performance factors
• Work/life balance and flexibility
• Diversity and inclusion initiatives