Associate SRE

$71,300 - $88,000/Yr

Evolent Health - Helena, MT

Full-time - Entry Level

Helena, MT

Professional, Scientific, and Technical Services

About the position

As an Associate Site Reliability Engineer at Evolent, you will play a crucial role in managing our extensive application suite and cloud infrastructure. This position is part of the Platform Engineering organization, where you will collaborate with a talented team dedicated to transforming the management of cloud infrastructure and application reliability. Your contributions will be vital in ensuring that our systems operate smoothly and efficiently, ultimately leading to better health outcomes for our clients. In this role, you will be responsible for identifying and implementing solutions for recurring application problems, thereby enhancing application reliability. You will execute corrective actions identified during post-incident reviews (PIRs) or root cause analyses (RCAs) and participate in incident management, including after-hours support. Your expertise will also be required to maintain observability solutions that gather and analyze system metrics from production systems. Additionally, you will identify performance bottlenecks as part of Application Performance Management (APM) and work to resolve these issues. Automation will be a key focus of your work, as you will be tasked with automating tasks to improve efficiency and reduce manual effort. Collaboration is essential in this role, as you will work closely with Application Engineering teams and other Site Reliability Engineers (SREs) to ensure the reliability and scalability of our systems. You will also have the opportunity to learn and utilize tools such as Terraform and Ansible for provisioning and managing infrastructure, further enhancing your skill set and contributing to the team's success.

Responsibilities

• Own finding and implementing solutions for recurring application problems to increase application reliability.
• Execute all corrective actions identified as part of post-incident reviews (PIRs) or root cause analyses (RCAs).
• Participate in incident management and after-hours support.
• Maintain observability solutions to gather and analyze system metrics into production systems.
• Identify performance bottlenecks as part of APM and resolve each.
• Automate tasks to improve efficiency and reduce manual effort.
• Collaborate with Application Engineering teams and SREs to ensure the reliability and scalability of systems.
• Learn and use Terraform and Ansible to provision and manage infrastructure.

Requirements

• 2+ years of hands-on Azure experience and 3+ years of overall cloud-native experience.
• DevOps/SRE mindset with the ability to identify and automate opportunities.
• Expertise in at least one scripting language: PowerShell, YAML, HCL, or Python.
• Expertise in at least one APM tool: Prometheus, Dynatrace, Application Insight, or DataDog.
• Experience leveraging agile methodology (i.e., Scrumban) to manage project work.
• Strong communication skills and comfort with high levels of transparency.
• Willingness to learn new technologies.
• Team player.

Benefits

• Comprehensive health insurance benefits
• Bonus component based on pre-defined performance factors
• Work/life balance and flexibility
• Autonomy in work
• Diversity and inclusion initiatives