Associate Technical Document Operations Specialist

Clinchoice - Pennsylvania Furnace, PA

Full-time - Entry Level

Pennsylvania Furnace, PA

1,001-5,000 employees

Administrative and Support Services

About the position

The Associate Technical Document Operations Specialist at ClinChoice is a client-facing role responsible for a variety of administrative and support activities that facilitate the efficient operation of the organization. This position is designed for individuals who can work independently while establishing a high-trust environment with client counterparts, particularly within the context of clinical trials.

Responsibilities

• Perform general clerical duties including photocopying, generating UPS labels, scanning, faxing, and mailing.
• Handle requests for information and data.
• Resolve administrative problems and inquiries.
• Generate memos, emails, and reports as appropriate.
• Sort, prepare, process, and file hardcopy mail.
• Receive and direct visitors and clients.
• Prepare agendas for meetings.
• Record, compile, transcribe, and distribute minutes of meetings.
• Assist the Technical Document Operation Specialist with archiving clinical trial documents, including creating/reviewing inventory spreadsheets and reviewing/burning DVDs/CDs for clinical trials.
• Recall boxes/microfilm from archive as needed, review and provide documents as instructed, and return boxes/microfilm to archive in a timely manner.
• Ensure operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques.
• Maintain supply inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies.
• Move/lift boxes up to 40lbs.
• Manage Vault eTMF account requests for external partners for migrated outsourced/acquired trials.

Requirements

• Experience working in Clinical Research is preferred.
• Strong verbal, written, and organizational skills with a team-oriented approach as well as the ability to work well independently.
• Strong time management skills.
• Detail-oriented and self-motivated.
• Ability to handle and prioritize multiple tasks to meet deadlines in a dynamic environment.
• Excellent English communication skills (oral and written).

Benefits

• Competitive salary
• Remote work opportunity
• Professional development and training opportunities
• Supportive company culture
• Diversity and inclusivity initiatives