Associate Technical Support Analyst
UnitedHealth Group•Phoenix, AZ
464d•Remote
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About The Position
The Associate Technical Support Analyst role at Optum involves providing technical support to both local and remote employees, ensuring effective troubleshooting of software, hardware, and network issues. This position is crucial in enhancing health outcomes by connecting users with necessary resources and support. The role emphasizes collaboration with business partners to understand their needs, manage ticketing systems, and drive process improvements, all while maintaining a focus on customer service and communication.
