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Box is the world's leading Content Cloud, trusted by over 115K organizations globally, including nearly 70% of the Fortune 500. The company aims to protect data, fuel collaboration, and power critical workflows with secure, enterprise AI. Founded in 2005 and headquartered in Redwood City, CA, Box has offices across the United States, Europe, and Asia. The mission is to bring intelligence to content management and empower customers to transform workflows across their organizations. The role involves becoming an expert in the Box product suite, supporting customers, and collaborating with internal teams to optimize service.