Associate Technical Writer

Garmin International - Olathe, KS

Full-time - Entry Level

Olathe, KS

Computer and Electronic Product Manufacturing

About the position

The Associate Technical Writer at Garmin is responsible for assisting in the planning, development, and delivery of customer instructional materials. This full-time role involves creating clear and concise content using DITA-based XML authoring tools and collaborating with various teams to enhance content quality and efficiency.

Responsibilities

• Learn to author accurate, clear, concise, timely content in a topic-based content management system using DITA-based XML authoring tools and InDesign.
• Work with the localization team to plan and complete localized deliverables and understand authoring issues related to localization.
• Collaborate with team members to identify opportunities to reuse existing content to improve efficiency and decrease costs.
• Collaborate with product development teams to validate content.
• Work with graphics professionals to develop illustrations that aid in customer understanding.
• Identify and troubleshoot basic issues using proper tools, communications, and processes.
• Demonstrate a sense of urgency, commitment, and focus on the right priorities.
• Assist in creating, documenting, tracking, and evaluating project requirements, scope, schedules, costs, risks, priorities, assumptions, dependencies, ROI, and plans for tasks/projects.
• Proactively seek, apply, share, and retain detailed information needed to succeed, applying critical thinking skills and offering suggestions for improving processes/guidelines.

Requirements

• Bachelor's Degree in Technical Writing, Journalism, English or related field OR an equivalent combination of relevant education and experience.
• Excellent academics with a cumulative GPA greater than or equal to 3.0.
• Proficiency using MS Word, Excel, and Outlook.
• Demonstrated strong and effective verbal, written, and interpersonal communication skills.
• Ability to effectively apply superior organizational, time-management, and follow-up skills.
• Detail-oriented with the ability to maintain accuracy and a high level of quality in a fast-paced environment.

Nice-to-haves

• Hands-on experience with Garmin or GPS products.
• Experience using DITA-based XML, structured authoring, and related tools.
• Experience using a content management system (CMS).
• Experience with desktop publishing tools, specifically InDesign and other Adobe-based products.

Benefits

• Health insurance
• 401k plan
• Paid holidays
• Paid time off
• Professional development opportunities