Associate Vice President of Corporate Sales Operations, Rowan Online - Rowan University

Rowan University - Glassboro, NJ

Full-time - Mid Level

Glassboro, NJ

Educational Services

About the position

The AVP of Corporate Sales Operations at Rowan University is responsible for leading the sales operations within the Corporate Learning division. This role focuses on optimizing sales processes, enhancing operational efficiency, and supporting program managers in achieving their targets. The position plays a crucial role in developing strategies that improve sales productivity, ensure data accuracy, and streamline workflows, ultimately contributing to the success of partnerships and student enrollment.

Responsibilities

• Support new strong, sustainable, and healthy B2B partnerships for each program, as well as work with existing partners to accelerate revenue and growth.
• Define opportunities, strategize partner segments to target, structure to drive deals/pitching end-to-end from commercial negotiation to closure, and execute partnerships while delegating and overseeing sales lead initiatives.
• Provide key data and analysis to identify clear attribution of students, improvement opportunities, Team and individual KPIs and overall visibility into business drivers.
• Analyze current operational processes and performance, recommending solutions for improvement when necessary.
• Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for key initiatives.
• Coach and support program managers to manage their teams to meet program goals and drive growth.
• Collaborate with program managers on the best processes to drive operational efficiencies.
• Co-create business development plan and roadmap with partners.
• Oversee relationship and account management with partners through program manager/sales lead instruction and oversight.
• Prepare and deliver regular business reviews / project updates to VP for Academic Innovation and Online Partnerships on progress, roadblocks, and solutions.

Requirements

• Bachelor's degree in Business Administration, Marketing, Finance, or a related field; MBA or other relevant advanced degree is a plus.
• Significant experience in building partnerships and scaling businesses.
• Proven experience in marketing for higher education institutions, preferably with experience in online university settings.
• Proven ability to plan and manage operational process for maximum efficiency and productivity.
• Knowledge of multiple operational functions and principles, including finance, customer service, and employee management.
• Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands.
• Understanding of partnership development and the full lifecycle from introduction to agreement.
• Ability to define potential risk points and advise program managers on best practices.
• Excellent communication, presentation, and interpersonal skills.
• Proven ability to manage multiple projects and meet deadlines.

Nice-to-haves

• Experience in online education or corporate training environments.
• Familiarity with data analysis tools and CRM software.

Benefits

• Health insurance coverage
• Professional development opportunities
• Flexible scheduling options
• Paid holidays
• Tuition reimbursement for further education