Associate Vice President of Medical Operations

$138,000 - $158,000/Yr

LifeLong Medical Care - Berkeley, CA

Full-time - Senior

Berkeley, CA

Ambulatory Health Care Services

About the position

The Associate Vice President of Medical Operations plays a crucial role in supporting the Vice President of Medical Operations and the operations management team at LifeLong Medical Care. This position involves providing leadership on daily challenges and cross-site initiatives, representing the VP and operations department to various stakeholders, and fostering positive relationships with clinician and management teams. The role is designed to inspire employee engagement and ensure the effective delivery of healthcare services across multiple sites.

Responsibilities

• Facilitates collaboration between assigned regional clinics and supports department initiatives such as compliance, quality improvement, billing, and human resources.
• Visits clinic sites to maintain relationships with health center leadership, monitor progress on initiatives, and collect staff feedback.
• Represents the Vice President of Medical Operations to various internal and external stakeholders, including Clinical Development, Compliance, and Finance.
• Assists with problem identification, data analysis, making recommendations, and developing action plans.
• Ensures staff are trained to efficiently use Electronic Health Records.
• Co-leads improvement and standardization initiatives and reports outcomes for multiple audiences, including staff and senior management.
• Assists with recruitment, development, retention, and oversight of management staff.
• Supports managers with business case development and variance reporting.
• Assists Center Directors on employment issues including disciplinary actions and compliance with HR policies.
• Implements and monitors continuous Quality Improvement processes and ensures regulatory readiness within clinical departments.
• Directly supervises centralized operations staff including various managers and program classifications.
• Provides general administrative support to the VP of Health Center Operations, including preparing communications and reports.
• Interprets and integrates federal, state, and local laws and regulations.
• Assists with the development and implementation of policies and procedures.
• Monitors operations, programs, policies, and physical properties to ensure regulatory compliance with HIPAA, OSHA, etc.
• Manages budgets in collaboration with regional Health Center Directors and Program Managers, including annual development and monthly review.
• Oversees professional development of managers and staff to promote growth.

Requirements

• 5+ years of management experience in an outpatient or related healthcare setting.
• Excellent leadership and communication skills (both written and verbal) with the ability to facilitate understanding across multiple audiences.
• Flexibility and strong project leadership skills with the ability to drive large, cross-functional programs to meet strategic and tactical goals.
• Proficient in Microsoft Office Suite.
• Access to reliable transportation with current insurance to allow travel among all clinic sites.
• Experience supervising diverse staff.

Nice-to-haves

• Community Health, FQHC experience in a similar role.

Benefits

• Medical, dental, and vision insurance (including dependent and domestic partner coverage).
• Generous leave benefits including ten paid holidays.
• Flexible Spending Accounts.
• 403(b) retirement savings plan.