Associate

About the position

The Lane Bryant Associate plays a crucial role in creating a welcoming and hospitable store environment. This position focuses on customer engagement to help achieve company goals while representing the brand through strong product knowledge and fashion awareness. Associates are expected to provide excellent service, support operational tasks, and maintain a safe and compliant work environment.

Responsibilities

• Identifies customer needs and wants through intentional conversation.
• Uses company resources to enhance the brand experience and build strong customer relationships.
• Shares and represents current products, fit, and fashion trends to inspire and build trust with customers.
• Supports operational tasks as needed to maintain store efficiency.
• Plans and prioritizes tasks to meet customer and business needs.
• Protects company assets and ensures a safe work environment.
• Follows all company policies and procedures, as well as local, state, and federal employment laws.

Requirements

• Strong sales or hospitality experience preferred with a demonstrated ability to meet or exceed performance standards.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Proficient and confident in utilizing mobile technology (e.g., Registers and iPad) to engage with customers.
• Ability to adjust or move store fixtures and merchandise weighing up to 25 pounds frequently, and up to 50 pounds occasionally with assistance.
• Ability to retrieve merchandise displayed or stored above shoulder level, which may include climbing a 12-foot ladder.