Knox College - Galesburg, IL
posted 3 months ago
The Assistant Director of Advancement Operations at Knox College plays a crucial role in overseeing the management of workflow and data quality for the Advancement Operations team. This position is responsible for ensuring that key advancement data is accurately managed, which is essential for the success of fundraising and engagement initiatives. The Assistant Director will develop, document, and refine business processes with a strong focus on enhancing the use of data and technology to achieve departmental goals. This role also involves supervising a team of two staff members who are responsible for gift and biographical data management, ensuring that their work is efficient and aligned with best practices. In addition to team supervision, the Assistant Director will create and run queries, exports, and general reporting for solicitation, engagement, and reconciliation. The position requires a deep understanding of gift and pledge accounting, as the Assistant Director will serve as the primary point person for complex transactions, including stock gifts, gifts-in-kind, and planned gifts. They will maintain and oversee pledge records, manage write-offs, and generate reminders, ensuring that all processes are documented and staff are trained accordingly. The Assistant Director will also be responsible for producing various financial, analytical, biographical, and demographic queries, exports, lists, and reports. They will ensure that document management protocols are implemented and that data integrity is maintained through regular audit reports. Acting as a liaison to the Business Offices and external auditors, the Assistant Director will manage the Matching Gift Program and serve as the system administrator for various online giving and event platforms. Overall, this position is vital for maintaining the integrity of advancement data and supporting the overall mission of Knox College.