Asst Marketing Manager

Hilton - Las Vegas, NV

Full-time - Mid Level

Las Vegas, NV

Accommodation

About the position

As an Assistant Marketing Manager at Hilton Grand Vacations, you will lead a team to achieve and surpass qualified tour and package expectations for the Sales Gallery. This role involves executing tactical marketing plans, managing team performance, and fostering relationships with local vendors and partners to support marketing initiatives. You will also be responsible for training and developing team members, ensuring high standards of customer service, and coordinating marketing efforts to drive results.

Responsibilities

• Lead the team to meet and exceed qualified tour and package expectations.
• Execute tactical marketing plans to exceed targets for local marketing.
• Recruit, hire, and train team members for marketing programs.
• Manage relationships with Resort Operations, Sales, and Direct Marketing.
• Coordinate all tour flow for respective Sales Centers.
• Champion Hilton quality customer care culture throughout all marketing channels.
• Maintain performance management standards and reporting for marketing programs.
• Develop and maintain relationships with local vendors and partners.
• Monitor the Marketing Coordinator's sales pitches and customer interactions.
• Facilitate all marketing initiatives on the floor.

Requirements

• 1 year of supervisory experience in a sales or marketing environment.
• 1 year of timeshare marketing experience.
• Intermediate proficiency with Microsoft Word, Excel, and Outlook.
• Strong organizational skills to manage multiple duties in a fast-paced environment.
• Proven track record of resolving customer service issues.
• High school diploma or equivalent.

Nice-to-haves

• 2+ years of people management experience in a sales or marketing environment.
• Timeshare marketing experience with Hilton Grand Vacations.
• Ability to speak, read, and write in Japanese.
• Bachelor's degree.

Benefits

• Day One Team Member Benefits