AT&T Account Manager

$48,500 - $55,000/Yr

SR Strategic Enterprises, Inc - Rancho Cucamonga, CA

Full-time - Entry Level

Rancho Cucamonga, CA

About the position

The AT&T Account Manager role is focused on engaging with customers to enhance their experience with AT&T's products and services. This position involves building strong relationships with clients, understanding their needs, and providing tailored solutions to drive customer satisfaction and retention. The role requires effective communication and sales skills to present products and services, ensuring a positive experience for customers while contributing to the company's growth.

Responsibilities

• Present products and services directly to prospective customers utilizing promotional sales techniques and quality-focused sales methods.
• Deliver engaging product presentations that positively impact the customer's lifestyle and current situation.
• Act as a primary point of contact between new customer accounts and our clients to create and sustain a positive sales experience while driving new customer retention.
• Communicate policy updates, upgrades and product knowledge accurately and clearly.
• Handle and advise customer accounts using a pre-vetted set of customers to qualify potential new customers.
• Demonstrate proficient knowledge of products and services to drive opportunities for upselling.
• Utilize organizational skills to track all customer interactions and file in accordance with our customer confidentiality requirements.

Requirements

• Experience in customer service, sales, account management or applicable field is preferred but not required.
• Highly effective communication skills to relate to a diverse group of people.
• Demonstrate a strong work ethic and possess a coachable attitude.
• Competitive attitude with a reputation for always putting your best foot forward.
• Ability to commute to and from our office location on a daily basis.
• Passion for working in a collaborative, growth-oriented environment.
• Desire to advance with an organization and learn sales.