AT&T Retail Sales Associate

$50,700 - $70,200/Yr

JVC Marketing Consulting - Knoxville, TN

Full-time - Entry Level

Knoxville, TN

About the position

The AT&T Retail Sales Associate position at JVC Marketing Consulting in Knoxville, TN, is a full-time role focused on delivering exceptional customer service and driving sales. The associate will act as a brand ambassador for AT&T, guiding customers in selecting the right wireless, technology, entertainment, and home solutions tailored to their needs. This role emphasizes building strong customer relationships to foster brand loyalty and enhance the overall customer experience.

Responsibilities

• Build rapport with customers by initiating engaging conversations and understanding their needs.
• Deliver detailed and accurate product information, highlighting features, benefits, and practical uses.
• Address customer questions and concerns to establish trust and confidence in AT&T's products and services.
• Ensure a welcoming, organized, and inviting retail environment to attract new customers and retain loyal ones.
• Process transactions efficiently and accurately.
• Collaborate with team members to achieve sales goals and exceed expectations.
• Stay informed about the latest product updates, promotions, and industry trends.
• Attend regular training sessions to sharpen product knowledge and sales expertise.
• Gather and report customer feedback to help enhance the customer experience.

Requirements

• Must be 18 years or older.
• Must have reliable transportation to our Knoxville location.
• Strong customer-focused, solution-oriented approach.
• Open to coaching and feedback to improve performance.
• Excellent verbal communication skills with the ability to build rapport quickly.
• Ability to multitask and prioritize in a fast-paced environment.
• A strong work ethic and a drive to succeed.

Nice-to-haves

• Prior experience in retail, customer service, or sales is preferred but not required.

Benefits

• Weekly Pay: Get paid every Friday!
• Weekly and quarterly monetary incentives for outstanding performance.
• Comprehensive Training: Paid, ongoing training to refine your skills.
• Paid company travel for top performers.
• Advancement Opportunities: Clear pathways to growth and management roles.