AT&T Sales Associate

$41,600 - $62,400/Yr

Initium Novum - Dallas, TX

Full-time - Entry Level

Dallas, TX

Printing and Related Support Activities

About the position

The AT&T Sales Associate position at Initium Novum in Dallas, TX, is a full-time role focused on delivering exceptional customer service and support for AT&T products and services. The associate will engage with customers to provide tailored solutions, assist with contract negotiations, and ensure a positive customer experience. This role emphasizes teamwork, communication, and a solution-oriented approach to meet customer needs effectively.

Responsibilities

• Provide tailored solutions to AT&T customers based on their specific needs and service issues.
• Answer questions and assist with contract negotiation, closing sales, and customized packages.
• Gain comprehensive knowledge of services, products, and sales promotions through company meetings and updates.
• Open new customer accounts and accurately input client information in a timely manner.
• Refer concerns, problems, and questions to upper-level management as needed.
• Maintain high-quality service aligned with client policies and guidelines.

Requirements

• High School Diploma or equivalent required.
• 0-2 years of previous experience in customer service, customer support, call center, or retail.
• Strong communication skills.
• Time management skills.
• Ability to perform under pressure and manage multiple responsibilities.

Nice-to-haves

• Experience in a call center environment.
• Familiarity with telecommunications products and services.

Benefits

• Competitive weekly pay ranging from $800 to $1,200.
• Opportunities for professional development and training.