ATE - Field Technician

Crash Champions - Mountain View, CA

Full-time

Onsite - Mountain View, CA

Repair and Maintenance

About the position

The Field Technician at Automotive Technology Experts (ATE) is responsible for providing fast and accurate vehicle diagnostic scanning and calibration services. This role is crucial in ensuring that vehicles operate safely and as intended by the manufacturer. The technician will work closely with team members and customers to enhance service delivery and contribute to the company's growth through continuous learning and skill development.

Responsibilities

• Perform vehicle diagnostics, calibrations, and programming.
• Conduct scanning and wire/connector repairs.
• Support team members by explaining diagnostics and enhancing their learning experience.
• Communicate with internal and external customers to establish supply and demand for ATE services.
• Collaborate with market management in weekly meetings to address needs and promote company growth.
• Safeguard and maintain equipment and company-assigned vehicles.
• Perform miscellaneous duties as assigned.

Requirements

• 5+ years of automotive background servicing and diagnosing all automotive systems.
• Strong technological skills, including proficiency in Outlook, Teams, Word, etc.
• Strong working knowledge in ADAS and electrical services such as calibrations, programming, diagnostics, and wire/connector repair.
• Exceptional verbal and written communication skills.
• Continuous learner seeking to develop new skills for career progression.
• Ability to remain productive with a strong sense of urgency.
• Ability to stand for long periods in automotive shop environments.
• Energetic and motivated with a passion for the industry and positive representation of the ATE brand.
• Strong knowledge of electrical diagnostic equipment such as multimeters and power probes.
• Ability to read and understand factory and non-factory service information.
• Ability to perform and analyze vehicle health analysis scans with various tooling.
• Ability to read and understand vehicle wiring schematics.
• Ability to perform wire/connector repair and/or replacement.
• Ability to program vehicles with factory or non-factory software.
• Ability to perform all level 1, 2, and 3 calibrations (Static & Dynamic).
• Ability to diagnose, correct, and verify all customer vehicle concerns.
• A safe driving record and a valid Driver's License are required.
• Ability to lift and carry up to 50 lbs.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance
• Disability Insurance
• 401k Retirement Plan with match
• Referral Bonus (Crash From Crash)
• 5 Paid Holidays