ATM QA Analyst

$104,000 - $114,400/Yr

Gnrsystems - San Ramon, CA

Full-time - Mid Level

San Ramon, CA

About the position

The ATM QA Analyst position at GNRSystems Inc. focuses on ensuring the operational efficiency of ATMs through deployment, maintenance, and troubleshooting. The role requires expertise in configuring ATMs, monitoring their performance, and resolving issues to support quality assurance processes.

Responsibilities

• Load USD images on 23 different ATM machines.
• Monitor ATM behavior and report errors, including wrong screen flows, beeping sounds, and blank screens.
• Support QA with different ATM configuration settings.
• Load fake cash, receipts, and statement papers into ATMs.
• Request new IP addresses for new ATMs as required.
• Update the Configuration Repository database as per requests from QA.
• Configure cash dispensers, fix jams, or reset various devices on ATMs.
• Maintain different code levels on multiple Aconnex environments.
• Support Aconnex Crosscheck to ensure QA can perform unit testing in-house.
• Troubleshoot transactions that are not functioning as expected and send service requests to NCR support when issues cannot be resolved.

Requirements

• 9 years of experience in ATM deployment, maintenance, and support.
• Bachelor's degree in a relevant field.
• Experience with unit testing and quality assurance processes.
• High school diploma or GED.

Benefits

• Health insurance
• Dental insurance
• 401(k)