Audience Database Manager, AWS Segments Marketing

$70,900 - $151,700/Yr

Amazon - Austin, TX

Full-time - Mid Level

Austin, TX

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Audience Database Manager at Amazon Web Services (AWS) will play a crucial role in shaping the future of customer engagement by developing sophisticated targeting, segmentation, and database growth strategies. This position focuses on enhancing the marketing engine for zero-billing and low-billing accounts, ensuring a data-driven approach to audience management and customer lifecycle strategies. The role requires collaboration with various teams to maximize the ROI of marketing investments and drive personalized customer experiences across channels.

Responsibilities

• Collaborate with martech, data science, marketing analytics, operations, campaigns and programs teams to develop a cohesive audience targeting strategy for each digital channel and campaign.
• Regularly provide in-depth analysis and recommendations for growing and enriching marketable customer contact records across key target segments.
• Strategically enrich audience data records by leveraging various internal and external data sources and databases.
• Proactively identify and deliver audience behavioral insights and database growth trends to global and regional stakeholders.
• Work with the customer research team to gather audience insights through qualitative and quantitative audience and persona research projects.
• Influence the roadmap of data science, customer channel and technology teams on all things related to targeting solutions, measurement, database enrichment, and data platforms integration.

Requirements

• 5+ years of professional non-internship marketing experience
• Experience using data and metrics to drive improvements
• Experience building and optimizing multiple, simultaneous marketing campaigns
• Experience in audience segmentation and targeting
• Proven experience in audience management, customer lifecycle, email marketing, or CRM management, ideally in B2B or SaaS environments.
• Excellent analytical skills with a focus on performance tracking and data-driven decision-making.
• Strong project management and organizational skills to handle complex workflows and multiple campaigns simultaneously.
• Collaborative mindset with experience working across departments to drive joint initiatives.

Nice-to-haves

• Experience in multi-territory campaign management
• Expertise in automation, and campaign management tools (e.g. Marketo, Salesforce)
• Experience working in the cloud industry
• Experience working in global teams

Benefits

• Flexible work hours and arrangements
• Mentorship and career growth opportunities
• Diversity and inclusion initiatives
• Employee-led affinity groups
• Ongoing events and learning experiences