Audio -Visual Broadcast Operations & Media Support Engineer 2 - San Francisco, CA

$81,200 - $124,100/Yr

Diversified Agency - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Audio-Visual Broadcast Operations & Media Support Engineer 2 at Diversified is responsible for the setup, implementation, and technical support of live events, particularly focusing on audio and video production. This role involves overseeing high-profile live events, providing white glove support, and managing external vendors to ensure successful event execution. The engineer will work with various AV technologies and systems, ensuring optimal functionality and troubleshooting as needed.

Responsibilities

• Oversee executive-level and high-profile live events for internal and external audiences.
• Setup, operate, and strike client live events and meeting support.
• Act as the technical advisor for technological solutions, providing expert support for meetings and events.
• Coordinate scheduling, sourcing, and supervision of external vendors and third-party teams for event planning and media services.
• Support and operate technologies including Teams Video conferencing systems, control room systems, and advanced digital signage systems.
• Manage troubleshooting and escalation of complex issues, maintaining in-house conference room A/V and studio production equipment.
• Perform equipment readiness checks and deliver technical support for front-of-house signage and audio.
• Develop and maintain an inventory of rooms covered in contract and building spaces based on usage patterns.

Requirements

• High school diploma or GED required; Associate/Bachelor degree preferred.
• 5+ years' experience in AV technology industry installation, commissioning, troubleshooting, and servicing equipment.
• Ability to interpret system drawings and demonstrate knowledge of broadcast systems and production systems.
• Experience in supporting live AV events with high-level personnel.
• Proficiency with commercial audio visual, video conferencing, and broadcast equipment.
• Ability to use a scope to correct audio and video to broadcast standards.
• Experience with audio board operations, specifically Allen & Heath SQ5, and video mixing.
• Understanding of 12G SDI, MADI protocol, NDI Signals, and operations of Tricaster.
• Familiarity with transcoding and decoding, and experience with Ross Xpression.
• Understanding of QLAN and Dante Networking.

Nice-to-haves

• Certification in Dante, Qsys, Xpression AVIXIA, CompTIA Network+, CCNA, or ACE is a plus.
• Knowledge of the Riedel Intercom system, Digital Signage, LG LED displays, and processing systems is a plus.

Benefits

• Competitive salary range from $81,200 to $124,100 based on experience and market location.
• Equal employment opportunities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, veteran status, age, disability, or genetic information.