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The position involves providing audio/visual support for various events, including concerts, graduations, theatrical performances, and meetings. The individual will be responsible for installing, troubleshooting, and supporting audio/visual equipment operations while ensuring quality customer service to clients and staff. The role requires leading production staff, coordinating power and rigging systems, and supervising training programs for employees. The position demands flexibility in working hours, including nights, weekends, and holidays, and involves working in various environmental conditions.