Sycuan Gaming Center - El Cajon, CA
posted 3 days ago
Full-time
El Cajon, CA
Amusement, Gambling, and Recreation Industries
About the position
The Sycuan Band of the Kumeyaay Nation is seeking a technical support specialist for computer hardware and software, as well as for the casino's audio-visual systems. This role is essential in maintaining the operational capability of the casino's audio-visual systems and ensuring a high-quality experience for guests. The position involves a variety of responsibilities, including troubleshooting audio system failures, programming audio and lighting systems, and providing support for live events.
Responsibilities
- Provides technical support for computer hardware and software by answering incoming A/V help desk phone calls, providing personal service to audio users, troubleshooting audio system failures.
- Maintains Casino Wide Audio System by programming the audio system and adjusting necessary settings to what is desirable for the casino floor.
- Maintains Casino Programmable Lighting System by programming and adjusting required lighting settings.
- Ensures live sound reinforcement and lighting support for the casino and the resort by coordinating and operating video, portable audio, music matrix and paging systems, installing and operating appropriate equipment for various locations, on-site promotions, events, and performances, and conducting regular maintenance and troubleshooting as needed.
- Manages the Casino-Wide paging system by controlling sound levels and variances on the casino floor, communicating with the Call Center for necessary amendments, and collaborating with Department Managers and Directors to ensure clarity of sound through the audio systems throughout the casino.
- Maintains and organizes lighting, video and audio/visual equipment by receiving, counting and labeling lamps, bulbs, fixtures, wiring, monitors, video tapes, microphones, and audio compact discs, audio/visual equipment and storing inventory in designated areas.
- Assists IT Operations Manager by completing special projects as assigned.
Requirements
- High School Diploma or G.E.D.
- 5 years theatrical, concert or meeting audio and monitoring experience.
- 3 years experience in theatrical, or concert or meeting lighting experience.
- NWare Peavey Audio and Crestron experience or equivalent audio and visual control systems knowledge.
- Audio and lighting schematic interpreting.
- Data network implementation and support experience.
Nice-to-haves
- Bachelor's Degree in Theatre Arts or equivalent experience.
- Casino theatre and entertainment experience.
- IT experience in a casino or gaming environment.
- QSC Audio programming experience.
