AUDIO-VISUAL FIELD ENGINEER

Avi Systems - Dallas, TX

Full-time - Mid Level

Dallas, TX

Computer and Electronic Product Manufacturing

About the position

The Audio-Visual Field Engineer position at AVI Systems involves traveling to support Enterprise customers across the nation. The role focuses on configuring, troubleshooting, and implementing software and network-based product solutions in the audio-visual field. A strong understanding of audio-visual principles and technologies is essential for success in this position.

Responsibilities

• Configuration of manufacturer applications, interfaces, and products based on system/client requirements.
• Develop configuration requirements and documents for manufacturer applications and products.
• Provide support in developing, implementing, and testing patch releases and system firmware upgrades.
• Plan and execute assigned configuration tasks within deadlines both in the integration lab and the field.
• Verify systems integration wiring connectivity and terminations in the lab.
• Analyze and resolve configuration issues in a timely manner.
• Provide support in loading, testing, and documenting results of pre-built customized control programs, touch panel files, and DSP builds.
• Verify systems installation wiring connectivity and terminations in the field.
• Complete final product configuration, testing, and commissioning of system solutions utilizing Field Commissioning Reports.
• Perform end-user training on specific software applications and interfaces requiring client interaction.
• Assist in system solutions analysis, design, development, and testing activities.
• Develop and maintain configuration policies and procedures.
• Review and recommend changes to existing configuration processes.
• Provide technical guidance to junior specialists in their assigned job duties.

Requirements

• At least 5 years of experience in AV Installation, Commissioning and Service.
• AVIXA CTS/CTS-I and CQT preferred.
• Good working knowledge of Crestron, BIAMP, Extron and QSC.
• Experience with AV industry software platforms; direct programming experience is a plus.
• Strong Networking skills; specific certifications or training is a plus.
• Experience with Audio tuning, equalization and DSP Programming.
• Organized, proactive and good communication skills.