Audit Manager Bank Fraud Management and Claims Operations

USAA - Plano, TX

Full-time - Mid Level

Plano, TX

10,001+ employees

Credit Intermediation and Related Activities

About the position

As an Audit Manager at USAA, you will lead and execute complex audit engagements throughout the audit lifecycle, focusing on fraud management and banking operations. This role involves understanding business impacts, integrating audits with IT and analytics, and enhancing knowledge of fraud and financial crimes. You will serve as the Auditor-in-Charge, managing audit teams, developing risk assessments, and ensuring compliance with internal audit standards while building relationships with clients and stakeholders.

Responsibilities

• Serve as Auditor-in-Charge (AIC) and main point of contact for audit engagements.
• Lead and execute complex audit engagements throughout the audit lifecycle.
• Manage day-to-day engagement-related efforts and assignments of audit team members.
• Develop and update risk & control matrix for each engagement.
• Review and verify accuracy of audit reports and documentation.
• Ensure engagements are completed objectively and in accordance with audit standards.
• Utilize audit business systems and provide guidance to team members.
• Identify control weaknesses and provide recommendations for improvement.
• Lead team audit activities and provide feedback on planning and scoping.
• Provide coaching and on-the-job training to team members.

Requirements

• Bachelor's degree in Business, Finance, Accounting, or Information Technology.
• 6 years of audit, financial, insurance, banking, or related experience.
• Experience performing internal or external audits in a complex environment.
• Knowledge of internal audit principles and ability to present findings.
• Demonstrated experience in communicating and challenging controls with business partners.
• Understanding of risks and internal controls and their adequacy.
• Experience mentoring and providing feedback to audit team members.
• Ability to manage competing priorities in a dynamic environment.

Nice-to-haves

• Prior experience in a fraud-related role for a large financial institution.
• Fraud-related certification (e.g., CFE, CAMS, CAFS) or relevant degree.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) and pension plans.
• Life insurance and parental benefits.
• Adoption assistance and paid time off program.
• Paid holidays plus 16 paid volunteer hours.
• Various wellness programs and career path planning.