Audit Manager, Business Operations Audit (Hybrid)

Capital One - Richmond, VA

Full-time - Mid Level

Hybrid - Richmond, VA

Credit Intermediation and Related Activities

About the position

The Audit Manager for Business Operations Audit at Capital One is responsible for leading and conducting operational audits across various business areas, including Card, Commercial Bank, Retail Bank, and Financial Services. This role is part of the Dynamic Audit Resourcing Team (DART), which focuses on delivering high-quality assurance services and insights to the organization. The Audit Manager will collaborate with technology, compliance, and finance audit teams, leveraging data analytics and technical expertise to assess business risks and controls. The position emphasizes career development, quality assurance, and fostering a collaborative work environment.

Responsibilities

• Plan, perform, and lead audits of Capital One business operations and other diverse lines of business.
• Develop and maintain effective working relationships with key business partners.
• Create audit engagement planning documentation and develop the audit program to ensure adequate coverage of risk.
• Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes.
• Effectively communicate audit process scope, protocol, issues, risks, and recommendations in written reports and oral presentations.
• Assess the relevance of audit findings, potential exposures, materiality, and demonstrate awareness of big picture issues.
• Manage timely and quality delivery of audit work, meeting deadlines and adapting to changes in assignments.
• Supervise and coordinate work assignments among audit team members and provide timely feedback and coaching.
• Leverage specialized knowledge and skills to provide management with insights into their area of subject-matter focus.
• Utilize available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery.

Requirements

• Bachelor's Degree or military experience.
• At least 5 years of experience in auditing, compliance, risk management, or a combination.
• At least 2 years of experience in leading audits and performing in the role of auditor-in-charge.

Nice-to-haves

• Certified Internal Auditor (CIA) or Certified Public Accountant (CPA) or Certified Regulatory Compliance Manager (CRCM) or Certified Information Systems Auditor (CISA) or Certified Bank Auditor (CBA).
• 2+ years of experience in the banking or financial services industry.
• 2+ years of experience auditing in areas such as retail, treasury management, payments, operations, small business banking, credit card, commercial lending, financial services/auto finance, or third-party management risks.
• 1+ years of experience performing data analysis/data analytics techniques in support of internal auditing.

Benefits

• Comprehensive health insurance coverage.
• Financial benefits including 401k and retirement savings plans.
• Paid time off and holidays.
• Professional development and training programs.
• Flexible work arrangements with hybrid work model.