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Walmart - East Greenville, PA

posted 2 months ago

Full-time - Entry Level
East Greenville, PA
General Merchandise Retailers

About the position

The Auto Care Center Service Manager at Walmart is responsible for overseeing the operations of the Auto Care Center, ensuring customer satisfaction while managing a team of associates. This role focuses on providing excellent service to customers who rely on Walmart for their vehicle care needs, while also offering opportunities for professional development and the application of technology in service delivery.

Responsibilities

  • Manage daily operations of the Auto Care Center.
  • Ensure high levels of customer satisfaction and service quality.
  • Supervise and train associates in vehicle care services.
  • Implement business development strategies to enhance service offerings.
  • Utilize technology to improve service efficiency and customer experience.

Requirements

  • Previous experience in automotive service management or a related field.
  • Strong leadership and team management skills.
  • Excellent customer service and communication abilities.
  • Ability to work flexible hours, including opening and morning shifts.

Nice-to-haves

  • Experience with automotive technology and repair processes.
  • Knowledge of inventory management and supply chain operations.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k) retirement plan.
  • Company-paid life insurance.
  • Paid time off for vacation, sick leave, and holidays.
  • Parental leave and family care leave.
  • Short-term and long-term disability benefits.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Education benefits through the Live Better U program.
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