Walmart - Bellingham, WA

posted about 1 month ago

Full-time - Mid Level
Bellingham, WA
General Merchandise Retailers

About the position

The Auto Care Center Service Manager at Walmart is responsible for overseeing the operations of the Auto Care Center, ensuring customer satisfaction while managing a team of associates. This role focuses on providing excellent service to customers who rely on Walmart for their vehicle care needs, while also offering opportunities for professional development and the application of technology in the automotive service industry.

Responsibilities

  • Manage daily operations of the Auto Care Center.
  • Ensure high levels of customer satisfaction by addressing customer needs and concerns.
  • Supervise and train associates to maintain service quality and efficiency.
  • Implement business development strategies to enhance service offerings.
  • Utilize technology to improve service delivery and operational efficiency.

Requirements

  • High school diploma or equivalent.
  • Experience in automotive service or management.
  • Strong leadership and team management skills.
  • Excellent customer service and communication skills.

Nice-to-haves

  • ASE certification in automotive service.
  • Experience with inventory management and scheduling.
  • Knowledge of automotive repair and maintenance.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k) retirement plan.
  • Company-paid life insurance.
  • Paid time off including parental leave and bereavement.
  • Short-term and long-term disability benefits.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Education benefits through Live Better U program.
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