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Walmart - East Syracuse, NY

posted 2 months ago

Full-time - Entry Level
East Syracuse, NY
General Merchandise Retailers

About the position

The Auto Care Center Service Writer at Walmart is responsible for addressing the needs of customers who rely on the Auto Care Center for vehicle maintenance while they shop. This role offers opportunities for advanced training, business development, and the application of technology in a rewarding work environment.

Responsibilities

  • Assist customers with their vehicle service needs.
  • Provide information about services and products offered at the Auto Care Center.
  • Manage customer inquiries and ensure satisfaction during their visit.
  • Coordinate with technicians to ensure timely service delivery.
  • Handle transactions and maintain accurate records of services provided.

Requirements

  • Strong customer service skills.
  • Ability to communicate effectively with customers and team members.
  • Basic knowledge of automotive services and products.
  • Experience in a retail or service environment is preferred.

Nice-to-haves

  • Previous experience as a service writer or in a similar role.
  • Familiarity with automotive technology and repair processes.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k) retirement plan.
  • Company-paid life insurance.
  • Paid time off including parental leave, family care leave, and bereavement.
  • Short-term and long-term disability benefits.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
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