Auto Care Center Service Writer

$31,200 - $43,680/Yr

Walmart - Calais, ME

Full-time

Calais, ME

General Merchandise Retailers

About the position

The Auto Care Center Service Writer at Walmart is responsible for addressing the needs of customers who rely on the Auto Care Center for vehicle maintenance while they shop. This role offers opportunities for advanced training, business development, and the application of technology in a rewarding work environment.

Responsibilities

• Assist customers with their vehicle service needs and inquiries.
• Provide information about services and products offered at the Auto Care Center.
• Manage customer service interactions to ensure a positive experience.
• Coordinate with technicians to ensure timely service delivery.
• Handle administrative tasks related to service orders and customer records.

Requirements

• Strong customer service skills and experience in a retail or service environment.
• Ability to communicate effectively with customers and team members.
• Basic knowledge of automotive services and products is preferred.
• Organizational skills to manage service orders and customer interactions.

Nice-to-haves

• Experience in automotive service writing or a similar role.
• Familiarity with automotive technology and repair processes.

Benefits

• Medical, vision, and dental coverage.
• 401(k) retirement plan.
• Company-paid life insurance.
• Paid time off including parental leave, family care leave, and bereavement.
• Short-term and long-term disability benefits.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Education benefits through the Live Better U program.