Auto Care Center Service Writer

$31,200 - $45,760/Yr

Walmart - Landover Hills, MD

Full-time - Entry Level

Landover Hills, MD

General Merchandise Retailers

About the position

The Auto Care Center Service Writer role at Walmart focuses on providing exceptional service to customers who trust the Auto Care Center with their vehicle needs while they shop. This position offers opportunities for advanced training, business development, and the application of technology in a rewarding work environment.

Responsibilities

• Assist customers with their vehicle service needs and inquiries.
• Provide information about services and products offered at the Auto Care Center.
• Manage customer service interactions and ensure customer satisfaction.
• Coordinate with technicians to ensure timely service delivery.
• Handle payment transactions and maintain accurate records.

Requirements

• High school diploma or equivalent.
• Previous experience in customer service or automotive service is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Nice-to-haves

• Knowledge of automotive services and products.
• Experience with point-of-sale systems.

Benefits

• Medical, vision, and dental coverage.
• 401(k) retirement plan.
• Company-paid life insurance.
• Paid time off including parental leave, family care leave, and bereavement.
• Short-term and long-term disability benefits.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Education benefits through Live Better U program.