Auto Parts Consultant (Remote - Ohio)

Morley Agency • Columbus, OH

409d • Remote

About The Position

The Auto Parts Consultant position at Morley is a remote role based in Ohio, designed for individuals with a passion for automotive parts and customer service. This role involves assisting dealerships and auto manufacturer employees with parts information, order placement, and catalog corrections, while providing timely and accurate solutions through various communication channels. It offers a unique opportunity to contribute to the automotive industry from the comfort of home.

Requirements

• Outstanding car/auto parts knowledge
• Ability to identify key auto parts and assemblies
• Computer navigation skills
• Typing skills (at least 35 WPM)
• Passion for research and problem solving
• One or more years of experience with an automotive retailer or dealership parts department
• High school diploma or equivalent
• Reliable availability for shifts within the center's hours of operation (Monday to Friday, 8 a.m. - 8 p.m. Eastern time)
• Ohio resident
• High-speed internet access at home
• Secluded and distraction-free work environment

Responsibilities

• Answer calls from dealerships and auto manufacturer employees to assist with parts information
• Provide directions to part warehouse locations
• Locate parts in an online parts catalog
• Place part orders
• Identify corrections to auto parts catalogs
• Research and learn new auto parts to stay updated
• Offer timely and accurate solutions through inbound and outbound communications while maintaining a positive attitude

Benefits

• Medical and prescription coverage, including free annual physicals
• Dental and vision insurance
• Paid time off
• Associate wellness program
• Programs to quit tobacco use and manage chronic conditions
• 401(k) with match
• Flexible spending account
• Life insurance
• Short- and long-term disability insurance
• Teladoc: Free online access to doctors 24/7
• 24/7 nurse help desk
• Patient advocacy services
• Family, financial and estate guidance services

What This Job Offers

• Job Type: Full-time
• Industry: Real Estate
• Education Level: High school or GED