Auto Parts Counter Sales (Full Time) # 103

Replacement Parts - Chandler, OK

Full-time - Entry Level

Chandler, OK

1,001-5,000 employees

Motor Vehicle and Parts Dealers

About the position

The Counter Salesperson plays a crucial role in providing direct sales to customers at the Bumper to Bumper Auto Parts store. This position involves taking orders both in-person and over the phone, while also supporting the store's operations through various sales programs and customer engagement activities. The focus is primarily on aftermarket automotive replacement parts, including heavy-duty parts and body shop supplies.

Responsibilities

• Demonstrate courteous, respectful, and kind conduct toward every employee and customer.
• Cooperate and coordinate well with coworkers and as a team member.
• Perform job duties in compliance with legal, regulatory, and Company safety guidelines, practices, and policies.
• Maintain neat, clean, and professional appearance.
• Provide exceptional customer service including assisting in determining parts needed, offering options to solve customer problems, and diffusing situations involving an upset or dissatisfied customer.
• Research part's availability through computer and catalogs for stock numbers, inventory status, and pricing.
• Locate and pull parts for orders, check in, put up, straighten, dust, and rearrange stock as needed on the sales floor and back rooms/warehouse.
• Handle cash and credit transactions; properly invoice/credit customer accounts.
• Prioritize the order of delivery items and assign deliveries to drivers, if applicable.
• Correctly handle new and defective core returns from customers, insure proper customer credit and complete necessary paperwork.
• Open and/or close the store if given key holder responsibility.
• Assist in other location's inventory, if assigned.
• Clean (pick-up trash, sweep, mop, etc.) and maintain inside and outside of building area.
• Adhere to scheduled work time unless authorized by a manager.

Requirements

• Strong customer service skills and ability to assist customers in determining parts needed.
• Ability to work well in a team environment and coordinate with coworkers.
• Knowledge of automotive parts and aftermarket sales is preferred.
• Basic computer skills for researching parts availability and handling transactions.
• Ability to handle cash and credit transactions accurately.

Nice-to-haves

• Experience in automotive parts sales or a related field.
• Familiarity with inventory management systems.

Benefits

• 401(k) employer matching
• Company Paid Vacation, Holidays, and Sick Days
• Medical, Dental, and Vision
• Company Paid Basic Life Insurance & Long Term Disability