Auto Sales Consultant

Hedrick's Chevrolet - Clovis, CA

Full-time

Clovis, CA

Motor Vehicle and Parts Dealers

About the position

Hedricks Chevrolet is in need of a responsible, enthusiastic, motivated sales person. If you think you meet these requirements you may be right for us. No previous auto sales experience is necessary. Spanish speaking is a plus but not a requirement. Great pay, great work environment, great hours. Friday, Saturday and Sunday off every other week. Why not work for the best.

Responsibilities

• Devote himself/herself to ensuring satisfaction to customers.
• Determine management, production and quality requirements by asking questions and listening.
• Attend company meetings as required.
• Maintain a follow-up system that encourages follow through with assigned projects.
• Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Understand the terminology of the business and keep abreast of technology changes in products and services.
• Know and understand the federal, state and local requirements which govern the company's business.
• Follow lawful directions from supervisors.
• Understand and follow work rules and procedures.
• Participate in performance management.
• Interact well with others and be a positive influence on employee morale.
• Uphold the company's non-disclosure and confidentiality policies and agreements.
• Work evening, weekend and holiday work hours as required.
• Be directly responsible for selling vehicles at dealership gross profit, volume and customer satisfaction standards, as set at the sole discretion of the dealership.
• Coordinate with the sales manager to set and meet new and used sales quotas. Meet the profit margin goals for vehicle sales.
• Be polite and friendly and greet customers promptly. Consistently follow the outlined sales process.
• Utilize floor time effectively in meeting the customers needs and soliciting sales.
• Determine each customer's vehicle needs by asking questions and listening.
• Demonstrate and test drive vehicles.
• Verify that customers are qualified for their wants, needs, and ability to buy.
• Maintain current knowledge and familiarity with new products, features, accessories, etc., and their benefits to customers.
• Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Understand equity and values, and be able to explain depreciation to customer.
• Conduct telephone transactions courteously and promptly.
• Utilize a consistent quotation process for purchases, trade-ins, and vehicle sales.
• Move and arrange display vehicles on showroom and on lot as directed by management.
• Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty.
• Attend pertinent training and stay current with sales department concerns and sales techniques.
• Attend sales meetings.

Requirements

• High school diploma or the equivalent.
• Driver's License
• Sales License
• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• Excellent communication skills.
• Ability to meet company's production and quality standards.

Nice-to-haves

• Spanish speaking is a plus but not a requirement.

Benefits

• Great pay
• Great work environment
• Great hours
• Friday, Saturday and Sunday off every other week