Auto Service Advisor/Customer Service

Fort Washington Auto - Fort Washington, MD

Full-time - Mid Level

Fort Washington, MD

Motor Vehicle and Parts Dealers

About the position

The Auto Service Advisor/Customer Service role at Fort Washington Auto involves engaging with customers, selling auto services, and managing service write-ups and billing. This position is crucial for ensuring customer satisfaction and efficient service delivery in a busy auto repair environment.

Responsibilities

• Greet customers and provide excellent customer service.
• Sell auto services to customers.
• Write up service orders and bill out customers.
• Perform data entry into the computer system as needed.

Requirements

• 3 years of experience in the auto repair and/or tire business.
• Sales experience is a must.
• Valid driver's license is required.
• Must be in good physical condition.
• Neat and organized work habits.

Nice-to-haves

• Prior experience with Tekmetric is a plus.

Benefits

• Salary and commission structure for compensation.