Automated Utility Design (AUD) Trainer and Implementation Subject Matter Expert (SME)

Imaginit Technologies - Baltimore, MD

Full-time - Mid Level

Baltimore, MD

Professional, Scientific, and Technical Services

About the position

The Automated Utility Design (AUD) Trainer and Implementation Subject Matter Expert (SME) at IMAGINiT Technologies is responsible for developing and delivering training programs focused on utility design and implementation, particularly utilizing automation technologies. This role requires extensive knowledge in AUD systems, project management, and effective communication to ensure successful implementation and user adoption across various utility frameworks.

Responsibilities

• Create comprehensive training materials and programs tailored to various audiences, including technical personnel, engineers, and management.
• Conduct hands-on training sessions, workshops, and webinars to educate users on AUD practices, software tools, and best practices.
• Evaluate training effectiveness and modify programs accordingly to ensure continuous improvement.
• Serve as the primary SME on automated utility design, providing insights and guidance on industry standards, regulatory requirements, and technology trends.
• Collaborate with product development teams to contribute to the design and refinement of AUD solutions based on user feedback and market needs.
• Assist clients in the deployment of AUD systems, ensuring alignment with their operational goals and technical specifications.
• Troubleshoot and resolve issues during the implementation phase, providing effective solutions to ensure project milestones are met.
• Gather and document user requirements to facilitate customization of AUD tools to meet specific needs.
• Engage and communicate with cross-functional teams, including sales, marketing, and customer support, to promote AUD solutions and gather insights for improvements.
• Foster relationships with clients and industry partners to drive adoption and gather feedback for continuous enhancement of training and product offerings.
• Stay abreast of emerging technologies, industry trends, and best practices in automated utility design.
• Participate in professional development opportunities to enhance knowledge and skills pertinent to the role.

Requirements

• Minimum of 5 years of experience in utility design, implementation, and automation.
• Proven experience in designing and delivering training programs, with strong presentation and communication skills.
• Familiarity with AUD software and tools, along with practical experience in their application.
• Strong problem-solving abilities and a proactive approach to overcoming challenges.
• Excellent interpersonal skills, with the ability to work collaboratively with diverse teams and clients.
• Certification in project management or a related field is a plus.

Nice-to-haves

• Experience with GIS for spatial data analysis.
• Knowledge of utility regulations and industry standards.
• Familiarity with user acceptance testing processes.

Benefits

• Competitive salary range of $102K - $129K per year.
• Professional development opportunities.
• Supportive and collaborative work culture.