Automation Account Manager

$80,000 - $100,000/Yr

Hs Automation - Grand Rapids, MI

Full-time - Mid Level

Grand Rapids, MI

About the position

The Automation Account Manager is a technical sales role focused on selling factory automation solutions for a reputable design and manufacturing organization. The position requires a motivated individual with a strong technical background to identify new business opportunities and maintain relationships with existing customers, ensuring high levels of service and support. The role involves a mix of travel for customer visits and working from a home office, with a strong emphasis on technical support and customer satisfaction.

Responsibilities

• Actively call on prospective customers to assess their automation needs with a focus on new business development.
• Support existing customers while identifying new opportunities for sales growth.
• Communicate technical information regarding automation products and services to decision-makers.
• Attend pre-bid meetings and validate specifications for automation solutions.
• Consult with internal resources to develop comprehensive project proposals that meet customer requirements.
• Understand customers' business goals and manufacturing processes to tailor solutions accordingly.
• Build relationships with decision-makers to identify needs and introduce HS Automation's capabilities.
• Maintain a Customer Contact and Opportunity Database for assigned accounts.
• Monitor sales activity reports and project annual sales goals.
• Review customer activities quarterly with the Sales Team Leader to strategize sales growth.
• Assist in developing technical materials and cost estimates based on client needs.
• Deliver and present proposals and technical solutions to customers.
• Manage customer contract negotiations and commercial items during the bid process.
• Provide feedback to management for R&D efforts and new product development.
• Maintain the CRM database and travel as needed for responsibilities.

Requirements

• Bachelor's degree in engineering or a business-related field preferred.
• 5+ years of experience in an engineering or sales role within a similar industry.
• Sales experience in industrial automation with proven achievements.
• Strong persuasive and closing abilities.
• High customer focus and relationship-building skills.
• High level of mechanical skills necessary for success.
• Computer literacy is strongly preferred.

Nice-to-haves

• Experience with CRM software.
• Knowledge of competitive technologies and pricing strategies.

Benefits

• Outstanding benefits package.
• Career opportunities with a leading provider of automation solutions.