Automation Platform Engineer / Site Reliability Engineer

Bank of America - Charlotte, NC

Full-time - Mid Level

Charlotte, NC

Credit Intermediation and Related Activities

About the position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. This position is for a Platform Engineer in support of Network Automation, requiring at least 5-7 years of professional experience. The role involves automating, managing, and growing the bank's network, both computer and personal. The successful candidate will be responsible for sustaining and enhancing platforms, infrastructure, and microservices for network automation. The duties include providing subject matter expertise, working on the design, development, testing, and documentation of platforms and services used to automate the network, and leading solution design activities including data modeling, data repository, data transformation, and analytics. Additionally, the role involves deploying technologies such as RESTful APIs, software front-ends, and custom integrations into operational systems, and acting as an escalation point for operational incidents.

Responsibilities

• Provide subject matter expertise as a team member and individual contributor.
• Work on the design, development, testing, and documentation of platforms and services used to automate the network.
• Lead and propose solution design activities including data modeling, data repository, data transformation, and analytics.
• Deploy technologies such as RESTful APIs, software front-ends, and custom integrations into operational systems.
• Act as escalation point for operational incidents.

Requirements

• 5+ years of experience in supporting and maintaining an in-house developed application.
• Demonstrable skills/knowledge in Linux system administration (e.g., RHEL).
• Experience with container platforms such as OpenShift.
• Knowledge of databases (e.g., MySQL).
• Familiarity with authentication/authorization methods (e.g., OAuth, SAML).
• Understanding of security measures (e.g., Public Key Infrastructure).
• Experience with configuration management tools (e.g., Ansible, Puppet, SaltStack).
• Comfort with designing/building/executing day-to-day operational processes.
• Ability to build and maintain documentation for support.
• Experience with Infrastructure as Code.
• Understanding of complex interconnectivity, topology, and relationships of client-server, virtual, container, and physical environments.
• Ability to work independently and within a globally distributed team.

Nice-to-haves

• 5+ years of software development experience.
• Experience with designing, developing, and supporting various software architectures (service-oriented, microservice, publisher/subscriber, etc.).
• Experience with infrastructure as code and Configuration Management Systems (Terraform, Ansible, Chef, etc.).
• Strong understanding of networking concepts (OSI levels 1-3) and controller-based network architectures.
• Familiarity with YAML, YANG, JINJA, or other network modeling standards.

Benefits

• Competitive benefits to support physical, emotional, and financial well-being.