Cisco - Herndon, VA
posted 4 months ago
The Automation Software Consulting Engineer position at Cisco Systems, Inc. is a critical role within the CX Americas, US Public Sector Automation team. This team is dedicated to delivering innovative, end-to-end networking and architecture solutions to public sector IT leaders, including the U.S. Federal government, state and local governments, education, and publicly funded healthcare. The successful candidate will be responsible for providing Automation Software Consulting services to Cisco's Tier 1 Customers in the US Public Sector market. This role requires a strong technical background, excellent customer relationship skills, and the ability to work in a fast-paced, high-impact environment. As a visible contributor, you will be the face of Cisco to the customer, ensuring that commitments are met and that customer needs are addressed effectively. In this position, you will collaborate with a geographically dispersed team of engineers who design, architect, and support critical networks using innovative Cisco solutions. The team is focused on providing foundational engineering and operations support, ensuring that networks and data centers perform at the highest levels. You will work directly with customers, gaining hands-on experience and exposure to their networks, while also contributing to projects that have a significant impact on national security. Your role will involve building solid, long-term customer relationships and acting as a trusted advisor, leveraging your broad networking knowledge and specific area expertise. The ideal candidate will be a thought leader who collaborates cross-functionally with internal stakeholders to showcase the value of Cisco services and solutions. You will drive customer technology transitions, influence solution architectures, and provide technical expertise in documenting and resolving technical problems. This position requires a proactive approach to understanding customer requirements and connecting with various stakeholders to achieve significant results. You will also be responsible for mentoring and developing others within the team, contributing to a culture of continuous development and training on new products and technologies.