Amazon - Wilmington, DE
posted 6 months ago
Reliability, Maintenance, and Engineering (RME) Central Services is hiring an Automation Solutions Engineer. This role can be based in any United States Amazon location that is within driving distance of an airport to support frequent travel. At Amazon, we believe that Every Day is still Day One! We're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. This role is a proactive technical support role for fulfillment operations, focusing on maximizing equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs. As an Automation Solutions Engineer, you will coordinate and plan work activities for Control Systems Engineers to accomplish goals and objectives of North America Customer Fulfillment teams. You will work closely with various teams including Fulfillment Center (FC) Operations, Operations Engineering, FC Start-up, AFT Software, ACES, and Safety teams in supporting MHE systems optimization and project implementation. Your responsibilities will include understanding, maintaining, and troubleshooting material handling control systems, monitoring MHE metrics, and acting as first level escalation support for site level Control Systems Engineers during and after business hours. You will also mentor CSEs, CSLs, and CSTs within your assigned building, facilitate Failure Analysis and Incident Review processes, and implement process improvements or retraining to avoid future incidents. As a Subject Matter Expert (SME) for material handling and electronic systems, you will maximize utilization of those systems and partner with operations leadership, equipment vendors, and parts suppliers to plan and coordinate new technology installations. This role requires a flexible workload that may come from management or operations, and you will be expected to travel up to 70%.