Automotive Assistant General Manager

$70,000 - $90,000/Yr

Stress-Free Auto Care - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

11-50 employees

Repair and Maintenance

About the position

The Automotive Assistant General Manager at Stress Free Auto Care plays a crucial role in enhancing the auto repair experience by supervising a team of technicians, ensuring high-quality service, and prioritizing customer satisfaction. This position involves both technical and managerial responsibilities, contributing to the company's mission of making auto care stress-free and trustworthy.

Responsibilities

• Supervising and guiding a team of automotive technicians, ensuring efficient workflow and adherence to quality standards.
• Performing advanced diagnostic tests and repairs on vehicles, serving as a mentor and resource for junior technicians.
• Providing technical guidance and training to enhance the skills and capabilities of team members.
• Collaborating closely with service advisors to ensure clear communication and understanding of customer vehicle concerns.
• Overseeing the scheduling of repairs and maintenance jobs to optimize shop productivity and meet customer expectations.
• Ensuring compliance with all safety protocols and regulations, maintaining a clean and organized work environment.
• Conducting performance evaluations and providing constructive feedback to team members.
• Resolving escalated customer issues and ensuring high levels of customer satisfaction.
• Keeping abreast of industry trends and advancements in automotive technology.

Requirements

• Prior experience as an Automotive Mechanic/Technician demonstrating strong knowledge of automotive systems and components.
• Strong leadership and managerial skills with the ability to motivate and develop a team.
• Valid driver's license & clean driving record.
• Excellent problem solving and diagnostic skills.
• Attention to detail and ability to work in a fast paced environment to meet or exceed hourly goals.

Benefits

• Paid training
• Paid holidays
• Relocation assistance
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Referral program