Automotive Cashier/Appointment Coordinator - Toyota

Full-time - Entry Level

Tacoma, WA

About the position

Join Our Team as a Cashier/Appointment Coordinator at Larson Toyota! Larson Toyota is seeking a motivated and customer-focused individual to join our service team as a Cashier/Appointment Coordinator. This dual role is essential to creating an exceptional experience for our customers, ensuring their service appointments are scheduled smoothly and their checkout process is seamless and positive. If you're looking for an entry-level role with growth potential in a reputable automotive brand, this is the perfect opportunity for you.

Responsibilities

• Greet customers warmly and professionally, ensuring a friendly and welcoming atmosphere.
• Listen attentively to customers’ needs, providing accurate information and assistance.
• Process customer payments (cash, credit cards, checks), and maintain proper record-keeping for all transactions.
• Accurately compute and process bills, ensuring the checkout process runs smoothly.
• Reconcile the cash drawer at the end of each day.
• Serve as the first point of contact for customers scheduling service appointments.
• Provide detailed information about available services and coordinate appointment schedules.
• Serve as a backup receptionist when needed.
• Manage incoming and outgoing mail efficiently.
• Handle multiple tasks simultaneously, ensuring deadlines are met and exceeding customer expectations.
• Assist with additional tasks as required.

Requirements

• High school diploma or general education degree (GED); or one to three months related experience and/or training or equivalent combination of education and experience.
• Basic mathematical aptitude.
• Clear and concise communication skills.
• Customer service experience.
• Ability to independently problem solve.

Nice-to-haves

• Previous cashier or customer service experience is a plus but not required.

Benefits

• Comprehensive group medical insurance plan with multiple options, including a zero-cost plan.
• Company paid Life ($10,000) and AD&D plan ($40,000) for all benefit eligible employees.
• Vision, dental, and various other ancillary coverages.
• Employee Assistance Program for personal situations.
• Retirement plan with 401k matching after 2 months of employment.
• KOFE (Knowledge of Financial Education) plan for financial wellness.
• 6 paid holidays each year.
• Competitive PTO program with accrual starting from day one.
• Vehicle purchasing programs for all vehicle brands offered.