Automotive Corporate Trainer
Holman Automotive - Maple Shade, NJ
posted 12 days ago
About the position
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. As an Automotive Corporate Trainer, you will play a key role in enhancing the skills and performance of team members across our dealerships in New Jersey, all part of the Holman Automotive Group. This position offers variety, flexibility, and the chance to make a meaningful impact on the success of our organization.
Responsibilities
- Facilitate classes and specialized training that support our core onboarding and continued development for all individual contributor Sales Advisors, Service Advisors, and Technicians.
- Conduct training sessions for both sales and service teams at our Holman retail stores in the Maple Shade, Turnersville, Mount Laurel, and Princeton areas, as well as in Fort Washington, PA.
- Act as a sounding board, resource, and coach for participants and their leaders outside of learning events.
- Market and distribute internal communications about learning programs.
- Assist with performance audits and/or training needs analysis through interviews, focus groups, surveys, field visits, and other appropriate methods to identify current and future needs of both individuals and departments.
- Assist with ROI analysis and the evaluation of development solutions, making recommendations for modification, and monitor the effectiveness of these initiatives.
- Work with internal and external stakeholders to enhance overall program learning impact.
- Stay current on learning industry best practices and thought leadership related to adult learning.
- Develop and maintain strong relationships with key stakeholders to ensure programs and services are aligned with global and local business priorities.
- Maintain awareness of trends in retail automotive as well as new products, services, and technologies; disseminate relevant details to team members.
- Perform all other duties and special projects as assigned.
Requirements
- A likable, approachable personality that fosters trust and engagement.
- Strong presentation skills with the ability to connect with and motivate diverse groups of people.
- Experience in delivering training to small and large groups, as well as one-on-one settings.
- Bachelor's degree or pursuing bachelor's degree preferred in education, organizational development, or related field.
- Proficiency in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Teams etc.), is required.
- 5+ years of customer-facing, customer engagement, or customer service experience preferred.
- 5+ years of automotive retail experience preferred.
- 5+ years of experience designing, developing, and delivering learning courses and programs preferred.
- Flexibility in schedule and willingness to adapt to changing training priorities.
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
