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Automotive Counter Person - NAPA Auto Parts
Napa Auto Parts / Miller Auto Supply - Fulton, MO
posted 2 months ago
About the position
NAPA Auto Parts is seeking a full-time, experienced Automotive Counter Person who is dedicated to providing exceptional customer service. This role serves as the face of the retail store, assisting customers with their auto parts inquiries and ensuring a positive shopping experience. The position has been created due to the store's growth and requires a proactive individual who can handle various customer interactions both in-person and through other channels.
Responsibilities
- Provide exceptional customer service and professionalism to all store customers.
- Assist both retail and wholesale customers with their auto parts questions and needs, either in person, via the telephone, or through online ordering.
- Handle cash, credit card, and other purchasing transactions.
- Operate the store point of sale system (TAMS) to search for parts and customer accounts, and to invoice and pull orders.
- Pull and prepare inventory orders for customer pick up or delivery.
- Operate the electronic and paper cataloging system to retrieve up to date parts information.
Requirements
- Previous experience in a parts store or automotive industry.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced retail environment.
- Valid driver's license.
Nice-to-haves
- Background and/or passion for the automotive industry, heavy equipment, farm industry, diesel, marine or dealership.
- 1+ years of experience in a parts store, automotive industry, or with auto body/collision.
- Knowledge of cataloging and/or inventory management systems.
- ASE Certifications are a plus, but not a necessity.
Benefits
- Health savings account
- Disability insurance
- Health insurance
- Dental insurance
- 401(k)
- Paid time off
- Vision insurance
- 401(k) matching
- Employee discount
- Opportunities for advancement
- Flexible schedule
- Life insurance
- Referral program
- Prescription drug insurance
