Automotive Dispatcher Hiring Immediately!

Dealerflex - Englewood, NJ

Full-time

Englewood, NJ

About the position

The Automotive Dispatch Attendant is responsible for planning, organizing, and controlling the flow of service work through the Service Department, ensuring adherence to location standards. This role involves coordinating with the parts department, maintaining customer satisfaction, and providing transportation services for automobiles while following company policies and procedures.

Responsibilities

• Plan, organize, and control the flow of service work through the Service Department.
• Coordinate parts requirements with the parts department.
• Contact special-order parts customers immediately upon receipt of parts orders to schedule appointments.
• Maintain a clean work area and professional appearance.
• Ensure high customer satisfaction ratings.
• Provide transportation services to safely and efficiently move automobiles to designated locations.
• Follow proper safe driving procedures and protocols.
• Report any damage claims or potential damage claims promptly.
• Maintain timely and professional contact with service customers.

Requirements

• Current valid driver's license is required.
• Pass Motor Vehicle Record Check according to insurance standards.
• Must be 18 years of age for driving purposes.
• Consistent attendance is a job requirement.
• High school diploma or equivalent is required.
• Ability to multi-task effectively.
• Computer savvy, capable of using basic Microsoft Office applications.
• Ability to drive automatic vehicles; manual transmission experience is preferred.