Automotive Finance Director

Chevrolet - Rochester, NY

Full-time - Mid Level

Rochester, NY

Motor Vehicle and Parts Dealers

About the position

The Finance Director at Paddock Chevrolet is responsible for overseeing the high-volume Finance department, ensuring compliance with ethical standards, and providing exceptional customer service. This role involves training and supervising finance staff, managing customer loan origination processes, and maintaining a productive and efficient workflow within the department. The ideal candidate will embody the company's values of integrity, professionalism, and teamwork while driving financial performance and customer satisfaction.

Responsibilities

• Work closely with sales team on enforcement of proper selling methods
• Oversee dealership customer loan origination and approval process
• Be an example of professional morals, ethics, and excellent customer service (CSI)
• Recruit, hire, and develop associates for the Financial Services Department
• Establish a positive relationship with customers as they are presented products and services
• Present VSC, GAP, and other beneficial products offered by the dealership
• Secure and finalize transactions in a legal and ethical manner while maintaining a high level of productivity
• Maintain a minimum 100% billed to sold ratio—establish a T/O system for every deal
• Meet monthly forecast for finance and insurance income, penetration levels, and CSI
• Accurately prepare all federal, state, and dealer paperwork related to the transaction and submit to the dealership's Accounting Department in a timely manner
• Supervise the financial services associates to ensure individual and department goals are met
• Review and inspect the flow of department's paperwork on a daily basis to ensure a timely turnaround on all deals by producers and the accuracy of all documents provided to the office
• Demonstrates behaviors consistent with the Company's values in all interactions with customers, co-workers, and vendors.

Requirements

• Prior experience as an automotive finance director
• Proficient at operating a personal computer including Microsoft Office: E-mail, Excel and Word
• Great attitude with high-energy personality
• Ability to work independently and work well in a process driven environment
• Excellent customer service skills with strong attention to detail
• Professional appearance and work ethic; college degree or experience preferred
• Outstanding verbal and written communication skills

Benefits

• Dental insurance
• Health insurance
• Vision insurance
• Bonus opportunities
• Commission pay
• Performance bonus