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Long Automotive Group - Framingham, MA

posted 3 months ago

Full-time - Entry Level
Onsite - Framingham, MA

About the position

The Wholesale Parts Counterperson at Long Automotive is responsible for managing inventory, ordering parts, and ensuring customer satisfaction through effective communication and service. This role requires a strong understanding of automotive systems and the ability to work collaboratively with various departments to meet customer needs and resolve discrepancies in inventory.

Responsibilities

  • Manage customer relations and establish rapport with clients.
  • Handle interdepartmental relations to ensure smooth operations.
  • Order parts and manage inventory effectively.
  • Conduct sales analysis to identify opportunities for improvement.
  • Monitor quality control of parts and inventory.

Requirements

  • Experience in automotive parts sales, preferably with GM or Subaru.
  • Strong customer service skills and ability to establish rapport with customers.
  • Knowledge of automotive systems and parts counter procedures.
  • Ability to monitor inventory and determine parts that require special ordering.
  • Proficiency in using computers and standard catalogs to search for part numbers.

Nice-to-haves

  • Tech-savvy skills to enhance inventory management and customer service.

Benefits

  • 401(k) with company match
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discounts on vehicle purchases, parts, and service
  • Flexible spending account
  • Paid time off
  • Medical and prescription coverage
  • Basic life insurance
  • Opportunities for career advancement
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