Tuttle-Click Hyundai - Irvine, CA

posted 3 days ago

Full-time - Entry Level
Irvine, CA
1-10 employees

About the position

The Automotive Internet Sales Associate at Tuttle Click Hyundai is responsible for effectively communicating with internet customers and prospects, assisting them in selecting vehicles, and satisfying their transportation needs. This role requires a thorough knowledge of dealership products and services, as well as the ability to engage customers through various communication methods. The associate will maintain a customer database, respond to inquiries promptly, and work towards personal income goals aligned with dealership standards.

Responsibilities

  • Communicate effectively with Internet customers and prospects via phone, email, or in person.
  • Assist customers in selecting vehicles and satisfying their transportation needs.
  • Direct customers to product information resources, including online resources.
  • Maintain an ongoing customer database to capture repeat business.
  • Respond to email inquiries frequently and promptly.
  • Understand the psychology of Internet customers to draw them into the store for vehicle demonstrations.
  • Establish personal income goals consistent with dealership productivity standards and devise strategies to meet those goals.
  • Keep abreast of new products, features, and accessories and their benefits to customers.
  • Attend product and sales training as requested by the sales manager.
  • Maintain a professional appearance.

Requirements

  • Valid driver's license and clean driving record.
  • Phenomenal communication skills with customers and team members.
  • Self-starter mentality and ambitious spirit.
  • Eager to learn new products and improve.

Nice-to-haves

  • Experience in automotive sales or customer service.

Benefits

  • 401(k) matching
  • Dental insurance
  • Dependent care reimbursement
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid holidays
  • Paid time off
  • In-house training
  • Wellness program
  • Educational assistance for dependents
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