Automotive Loaner Car Coordinator - BMW

$35,360 - $35,360/Yr

Rallye Motor Company - Westbury, NY

Full-time

Westbury, NY

Repair and Maintenance

About the position

The Loaner Car Coordinator at Rallye BMW is responsible for managing the loaner vehicle fleet, ensuring that all vehicles are maintained, inspected, and ready for customer use. This role emphasizes excellent customer service, communication, and organizational skills, as the coordinator will work closely with clients and service advisors to facilitate the loaner process.

Responsibilities

• Ensuring loaner fleet is gassed, cleaned, and staged appropriately.
• Inspecting the loaner fleet for any necessary maintenance.
• Ensuring that the vehicle inspection, registration, and insurance cards are current.
• Inspecting and reporting any damage to guests and management.
• Making sure all vehicles are accounted for and any problems have been documented.
• Working with clients to coordinate the loaner process, clearly communicate the policies and procedures of the loaner agreement, and establishing method of payment.
• Ensuring all loaner contracts are accurately completed.
• Working collaboratively with service advisors and fellow loaner coordinators.
• Completing daily reports.

Requirements

• Previous rental car experience preferred.
• Dealership experience with loaner cars strongly preferred.
• Excellent communication and organizational skills.
• Clean/Valid Driver's License.
• Professional personal appearance.

Benefits

• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid holidays
• Paid time off
• 401K plan