Automotive Maintenance Coordinator - Remote
Enterprise Rent-A-Car - Nashville, TN
posted 16 days ago
About the position
As we continue to build our team in support of our vision to the be the world's best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility is excited to announce the opening of a Maintenance Coordinator! The Maintenance Coordinator will primarily be responsible for providing automotive technical support and advice to Fleet Management groups, clients, and vendors related to scheduled maintenance and wear items. This position reviews repair orders according to manufacturer requirements and negotiates for proper service intervals, fluids, and pricing, prior to providing approval. This is a full-time work from home position that will allow you to work 100% from your home residence in the Nashville, TN or surrounding TN counties. Our department operates between the hours of Monday through Friday 6 a.m. - 9 p.m. CST and Saturday 7 a.m. - 4 p.m. CST. The schedules offered are based on current business needs.
Responsibilities
- Provide timely response to orders submitted by phone and email, in an efficient and friendly manner
- Review proposals to ensure proper services are performed according to manufacturers' interval-based timing and appropriate pricing for suggested services
- Negotiate pricing, assess and apply proper warranty applications while creating and issuing purchase orders according to our operating procedures
- Contact clients to provide recommendations, explain proposed repair procedures and gain approval
- Make recommendations to internal business partners regarding repair recommendations and cost
- Locate and suggest proper service locations for clients
Requirements
- Must be 18 years of age or older
- Must live in Nashville, TN area or surrounding Tennessee counties
- Must live in the state of Tennessee
- Six (6) months of customer service experience required
- Six (6) months of automotive maintenance or repair experience required, experience in a lube shop, tire shop, repair facility or dealership preferred
- Degree in Automotive Technology preferred
- ASE (Automotive Service Excellence) certifications preferred
- Basic proficiency with Microsoft Office products (Word, Excel, and Outlook)
- Willing to accept $19.59 - $22.59 per hour
- Must have the ability to meet all work from home technical requirements
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Nice-to-haves
- Experience in a lube shop, tire shop, repair facility or dealership preferred
- Degree in Automotive Technology preferred
- ASE (Automotive Service Excellence) certifications preferred
Benefits
- Comprehensive healthcare package
- 401k matching & profit sharing
- Paid time off
- Great discounts
- Organizational growth potential
