Automotive Mechanic/Technician

About the position

The Technician role is full-time or part-time and is an hourly position based on the business's needs. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services following company standards and manufacturer specifications. This position is expected to deliver exceptional 5-star service to our guests through effective communication of vehicle issues and proposed solutions and consistently meeting guest expectations for time commitments and quality. Responsible for efficiently diagnosing, repairing, and maintaining Guest vehicles, the Automotive Technician position is a great way to start your career at Monro. Starting day 1 you will begin a comprehensive Technician training program, covering all aspects of your new role, while preparing you for the next. As an automotive technician for Monro, you will be an essential team member, providing repair services on guest vehicles. More importantly, you will be part of a team working together to deliver 5-star guest experiences while using your Technician skills to care for people and their cars and ensure our guests have safe, reliable transportation.

Responsibilities

• Perform basic vehicle diagnostics to properly identify required repairs.
• Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians.
• Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
• Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
• Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures.
• Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws.
• Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards.
• Consistent use of all required safety standards set forth in training and policies and procedures.
• Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
• Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
• Perform other duties as assigned and required.

Requirements

• High School Diploma or equivalent.
• Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
• ASE certification and State Inspection license (where applicable) are preferred.
• Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR), and have the ability to operate customer’s vehicles to conduct test drives.
• Required to own a basic set of tools or participate in Monro’s tool purchase program.

Nice-to-haves

• ASE automotive certification in at least one of A1-A8.
• Automotive Technician State Inspector License.
• Automotive technical school certificate/degree.

Benefits

• Performance based incentives.
• Paid vacation and holidays for Full-Time Teammates.
• Reimbursement for ASE Certifications.
• Reimbursement for State Inspection Licenses, where applicable.
• 401k eligibility immediately upon hire.
• Direct Deposit.
• Employee Discounts.
• Healthcare, Vision, and Dental for Full time teammates.
• Employee Access Perks.
• Career Advancement Opportunities.