Group 1 Automotive - Hanover, MA
posted about 1 month ago
Full-time
Hanover, MA
251-500 employees
Motor Vehicle and Parts Dealers
About the position
The Parts Counter Person at Mercedes-Benz of Hanover plays a crucial role in providing excellent customer service and managing parts inventory. This position involves assisting customers with their inquiries, ensuring the parts department is organized, and maintaining accurate pricing and inventory records. The role is integral to the operations of the dealership, contributing to a professional work environment and supporting the company's values of integrity, transparency, and teamwork.
Responsibilities
- Meet and assist the customer in a courteous and professional manner providing them with the information they need.
- Ensure that incoming inventory is stocked in the correct location.
- Maintain the parts department in a clean and organized manner.
- Accurately price parts and accessories using the proper pricing source and keep the computer system up to date.
- Inform customers of any current specials.
- Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.
Requirements
- Dealership and/or Mercedes-Benz parts experience is a plus.
- CDK experience is a plus.
- Excellent customer service skills.
- Professional appearance and work ethic.
- Ability to work well in a process driven environment.
- High school diploma or equivalent.
- Valid driver license in the state that you will work and a good driving record.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training and advancement opportunities
